Legal Business Name: 1-2Kraken LLC

DBA: Kraken Media Marketing

Website: https://krakenmediamarketing.com

By accessing or using the Kraken Media Marketing website or services, including our SMS messaging platform, you agree to be bound by these Terms and Conditions. Please read them carefully.

1. Acceptance of Terms

By visiting our website, submitting information, or interacting with our services—including subscribing to receive SMS messages—you agree to comply with and be bound by these Terms. If you do not agree, you must not access the site or use our services.

2. Use of Services

Kraken Media Marketing provides marketing automation, customer engagement tools, and communication services, including A2P (Application-to-Person) text messaging. Our services are intended for business and marketing use, and users must be 18 years or older.

You agree to use our services only for lawful purposes and in compliance with all applicable laws and regulations, including the TCPA and CTIA guidelines.

3. SMS Messaging Terms

By opting in to receive SMS messages from Kraken Media Marketing, you consent to receive recurring promotional and customer care messages. Message frequency may vary.

Message & Data Rates may apply depending on your carrier.

To unsubscribe, text STOP to any message.

For help, reply HELP or contact us at [email protected].

We do not share your mobile number with third parties for marketing purposes. All text messages are sent only to users who have given express prior written consent, in compliance with A2P industry standards.

4. User Responsibilities

You agree not to:

Use our platform to send unsolicited messages or spam.

Misrepresent your identity or impersonate another user or entity.

Use the services in a manner that could disable, overburden, or impair the functioning of our systems.

You are solely responsible for the content you send through our services and for ensuring your compliance with all applicable laws.

5. Intellectual Property

All content, branding, designs, and functionality on this site are the exclusive property of 1-2Kraken LLC unless otherwise stated. You may not copy, reproduce, or distribute any part of this website or platform without our prior written consent.

6. Privacy Policy

Your use of the site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.

7. Service Modifications

We reserve the right to modify or discontinue any part of our services or website without notice. We are not liable to you or any third party for changes, suspensions, or discontinuations.

8. Termination

We may terminate or suspend your access to our services at our sole discretion, without notice, if we believe you have violated these Terms or applicable laws.

9. Disclaimers

Our services are provided "as is" and "as available." We make no warranties or representations, express or implied, regarding the accuracy or availability of our platform or services.

10. Limitation of Liability

To the maximum extent permitted by law, 1-2Kraken LLC shall not be liable for any indirect, incidental, special, or consequential damages resulting from the use or inability to use our services.

11. Governing Law

These Terms are governed by the laws of the State of California, without regard to conflict of law principles. Any legal action shall be brought exclusively in Alameda County, California.

12. Contact Information

For questions regarding these Terms & Conditions, please contact:

Authorized Representative: Xuan Nguyen

Email: [email protected]

Phone: (925) 961-6509

Business Address: 2228 Cherry Street, San Leandro, California, United States 94577